From the Desk of the Owner,
As we begin 2023, I would like to personally thank all of our partners for the opportunity to serve your company. We at Supplies Wholesalers look forward to an exciting year and all the blessings it will provide!
In June of last year, I had the honor of purchasing Supplies Wholesalers. After navigating through those early days of the journey, it became abundantly clear many issues needed to be addressed and a firmer foundation needed to be established. You as our customers were accustomed to stock being at appropriate levels and the quality of the product offered being the very best in the industry. Sadly, those expected promises had not been met for some time.
As the new Owner, my commitment to SW and their dealers is unwavering. Immediately, a conscious and definitive decision was made to address the rampant stock-out issues. This challenge was addressed by making a substantial capital investment in product for all three SW warehouses. Additionally, rigorous quality control measures were established so our SW dealer partners can have complete confidence the product they are purchasing is of the highest quality. Lastly, our Team has tirelessly worked with each SW warehouse to ensure orders placed the same day, ship the same day. It is my belief, this has been accomplished.
I am proud of the progress we have made the past few months putting SW back in a position of strength and maximized competitiveness. Your support during the difficult times has been appreciated. Please know our commitment is to continue providing dealers superior product at the lowest industry price.
Thank you again for the “privilege of partnership.” If you have moved away from SW, I encourage you to give us a second look. I am certain you will be pleased with the results. For those partners who stuck with us during the hard times, thank you! Know we are back and better than ever. For all dealers, please stay tuned for exciting offers and opportunities in the coming weeks. Our commitment in 2023 is to reinforce our promise to be “The Cartridge Experts” and your primary choice for consumable needs.